Control Center
Better, faster decisions with AI-powered dynamic routing and monitoringAI and machine learning power our Control Center with real-time fleetwide visibility, enabling proactive monitoring and data-driven decisions that improve on-time performance and elevate the customer experience.
Supporting Drivers Across Leading Transportation Networks
AI-powered Dynamic Routing
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Continuously Optimize Routes in Real Time
CharterUP’s AI-powered Control Center continuously analyzes live data across vehicles, routes, and ridership. When conditions shift, such as vehicle bunching, traffic incidents, or uneven demand, the system identifies opportunities to adjust routes immediately rather than waiting for problems to compound.
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Automatically Correct Imbalances Before Riders Feel Them
The Control Center detects early signals of service degradation, like shrinking headways or excess capacity on certain routes. CharterUP can proactively redirect vehicles, skip or add stops, and rebalance service so the overall network stays efficient and reliable throughout the day.
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Adaptive Service Without Operational Overhead
By managing routing dynamically behind the scenes, CharterUP helps your shuttle program adapt to real-world conditions without requiring constant oversight from your team. You get a more resilient, responsive operation while we handle the complexity in real time.
Intelligent dispatch
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Match the Right Vehicles and Drivers to Each Route
CharterUP’s Control Center evaluates vehicle types, driver availability, and route requirements to assign the right resources to each shuttle. This ensures every route is staffed with vehicles and drivers that best fit demand, capacity needs, and service expectations.
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Optimize Fleet Distribution Across The Network
By looking across our broader network of operators and inventory, the Control Center intelligently distributes vehicles where they’re needed most. This allows us to scale capacity up or down and allocate resources efficiently for your specific shuttle program.
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Improve Performance Without Added Complexity
Intelligent dispatch removes manual decision-making and guesswork from daily operations. CharterUP handles assignment and optimization behind the scenes, delivering a more reliable, cost-effective service while your team benefits from consistent performance.
Incident monitoring
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Continuously Detect Issues in Real Time
CharterUP’s Control Center automatically monitors live data across vehicles, routes, and drivers to detect early signs of disruption. This includes late arrivals, missed stops, delayed driver check-ins, and potential overcapacity, allowing issues to be identified before they escalate.
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Turn Alerts Into Actionable Incidents
When anomalies cross defined thresholds, the system elevates them from simple alerts into active incidents. This structured approach ensures the right response is triggered at the right time, without relying on manual monitoring or ad hoc decision-making.
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Resolve Problems Automatically to Protect Service
For many incidents, CharterUP can take immediate, automated action. Vehicles can be rerouted, stops can be skipped or reassigned, and service can be rebalanced to preserve headways and minimize rider impact, all in real time and without intervention from your team.
Driving Reliability Through Centralized Control
From campuses and workplaces to airports, events, and school districts, the Control Center centralizes routes, schedules, and live operations—helping teams respond faster and keep service running smoothly at any scale.
Universities
Centralized Control for Complex Campus Mobility
Manage routes, schedules, and peak demand from one unified operations view.
The Control Center gives universities a single command hub to oversee campus shuttle networks in real time. Operations teams can monitor vehicle locations, adjust routes during class changes or events, and automatically dispatch updates as conditions shift—ensuring consistent service, fewer delays, and a smoother campus-wide transportation experience.
Explore Campus SolutionsWorkforce Mobility
Smarter Oversight for Daily Employee Commutes
Keep workforce transportation efficient, predictable, and easy to manage at scale.
For corporate shuttle programs, the Control Center centralizes route planning, live trip monitoring, and automated dispatching into one intuitive interface. Operations teams gain instant visibility into performance and utilization, allowing them to adapt quickly to hybrid schedules, demand changes, and service disruptions—without manual coordination.
See Workforce MobilityAirports
Real-Time Command for High-Volume Ground Operations
Coordinate terminal shuttles, staff transport, and peak flows with precision.
Airport environments demand constant awareness and rapid response. The Control Center enables teams to manage multiple shuttle services from a single dashboard—tracking vehicles, responding to congestion, and pushing real-time updates as flight schedules and demand fluctuate. The result is smoother passenger flow, reduced bottlenecks, and more resilient ground operations.
Explore Airport MobilityEvents & Venues
Total Visibility During Peak Crowd Moments
Orchestrate large-scale transportation without chaos or guesswork.
For concerts, festivals, and major events, the Control Center provides live oversight of every route, vehicle, and staging area. Operations teams can dynamically adjust service levels, reroute vehicles, and dispatch updates instantly as crowd patterns evolve—turning complex, high-pressure transportation scenarios into controlled, predictable operations.
Enhance Event OperationsK–12 School Districts
Centralized Oversight for Safe, Reliable Student Transport
Manage daily routes, exceptions, and performance with confidence.
The Control Center helps school districts coordinate supplemental and flexible transportation services alongside existing fleets. With real-time visibility into routes and schedules, automated reporting, and clear exception handling, teams can improve reliability, respond quickly to disruptions, and maintain accountability—while operating within tight budgets and compliance requirements.
Explore Student TransportationCommunities
One Control Center for Community-Wide Mobility
Deliver dependable public transportation with fewer resources and less manual work.
Municipalities and public agencies use the Control Center to oversee community transportation programs from a single operational view. Real-time monitoring, automated dispatching, and performance insights allow teams to expand service coverage, improve efficiency, and respond proactively—helping communities move more people, more reliably.
Explore Community MobilityIntelligence at Scale
Operational performance that delivers.
A Trusted Transportation Partner
Texas Independent School Districts
How CharterUP helps one of the largest football programs in Texas transport students to their games
When three independent school districts in Texas needed transportation for high school football playoff games, they turned to CharterUP. Coordinating over 20 buses, CharterUP transported teams to various stadiums, ensuring efficiency and professionalism. With a record of over 10 million miles, CharterUP proved its capability to handle complex transportation needs while prioritizing school needs. This collaboration demonstrated CharterUP's reliability and commitment to high standards.
Los Angeles World Airports (LAWA)
How CharterUP Powers Smart Shuttle Solutions for FlyAway at Los Angeles World Airports (LAWA)
Technology is reshaping airport mobility, and Los Angeles World Airports (LAWA) is leading the way. In partnership with CharterUP, the LAX FlyAway program now operates a seamless, tech-driven shuttle network connecting terminals, Van Nuys Airport, and Union Station. With 27 vehicles running daily nonstop loops, the program moves over 1.9 million passengers annually, eliminating more than 1.4 million vehicle trips into LAX’s central terminal area.
Built to Keep Drivers Moving
The CharterUP Driver App delivers clear routes, real-time dispatch updates, and automated tools that help drivers stay focused, efficient, and on schedule—trip after trip. If you want this to skew more driver recruitment, ops leadership, or tech-forward, I can tune the language precisely to that audience.