CharterUP has been awarded a landmark contract to lead round-the-clock shuttle operations at Miami International Airport (MIA), moving thousands of passengers daily with technology-driven precision at one of the nation’s busiest airports.
As MIA undergoes significant growth — including major infrastructure upgrades, record-setting passenger volumes, and preparations to host global events like the 2026 FIFA World Cup — reliable, efficient transportation has become a top operational priority. Long lines, overcrowded buses, and inconsistent shuttle frequency had created significant challenges.
Now with CharterUP’s technology suite, the shuttle operation has been fully modernized to meet these demands at scale. In partnership with the City of Miami, CharterUP delivers fully managed, 24/7 shuttle service powered by a proprietary transportation management platform.
CharterUP’s technology sits at the core of the operation — providing real-time GPS tracking, dynamic routing, automated scheduling, live SLA monitoring, and full operational transparency. The system continuously optimizes routes based on live traffic patterns and demand levels, ensuring consistent high-frequency pickups and dramatically improving on-time performance.
Supported by CharterUP’s 24/7 AI-enabled operations center, oversees every trip to ensure safety, reliability, and service excellence. Premium motorcoaches and minibuses provide continuous service between each of the airport’s three terminals and nearby parking facilities, eliminating the long lines and delays that once impacted daily travel.
The result is one of the most sophisticated shuttle operations in the region — built to scale alongside Miami’s continued growth as a global destination.
The Miami International Airport program is part of CharterUP’s growing national transit portfolio, which powers modern mobility solutions for universities, cities and transit agencies across the country. From several other major airport shuttles to top university campus shuttles, CharterUP’s platform delivers scalable, tech-enabled transit solutions designed to meet the evolving demands of today’s riders.
CharterUP is honored to deliver this essential service — helping keep Miami moving today and as the city prepares to welcome the world for FIFA World Cup 2026.
Smart Mobility Solutions for Airport and Transit Shuttles
CharterUP’s tech-powered platform isn’t just built for scale — it’s designed to deliver smarter, safer, and more reliable transit solutions for complex shuttle operations at airports, cities, and large venues nationwide. While every operation is customized to local needs, CharterUP’s full suite of smart mobility features powers world-class programs like those at Miami International Airport and Los Angeles International Airport.
Real-Time Tracking & Operations
Live GPS Tracking: Passengers can monitor shuttle locations in real time via the app.
Dynamic Scheduling: AI-powered fleet management continuously adjusts routes based on traffic conditions and demand.
Predictive Maintenance: Vehicle diagnostics help prevent breakdowns and keep fleets operating reliably.
Passenger-Focused Enhancements
Automated Passenger Counters: Smart sensors help balance loads and optimize routing efficiency.
Push Notifications & Alerts Passengers receive real-time updates, boarding reminders, and service alerts.
Accessibility-First Design: ADA-compliant vehicles and in-app voice assistance ensure a better experience for all riders.
Data-Driven Optimization & Insights
GTFS-RT Data Integration: Allows for seamless multimodal trip planning across regional transit systems.
Analytics & Monitoring: AI-powered dashboards track ridership, carbon emissions, fuel consumption, and operational KPIs.
Seamless Booking & Payment
Flexible Booking & Ticketing: Riders can book instantly via mobile app, web portal, or phone.
Contactless Payments Supports secure in-vehicle payments via tap-to-pay and digital wallets.
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